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Carmichael, Barbara

Aetna Inc.: Managing Inherent Enterprise Risks Through Stakeholder Management

Carmichael, Barbara; Rubin, James R.

BC-0218 | Published November 27, 2009 | 20 pages. Case

Collection: Darden School of Business

Inherent risks or negatives are a critical element of "enterprise risk management" that must be mitigated or dramatically managed through constructive actions to sustain growth and manage reputation. ... Read More

UPS and Corporate Sustainability: Proactively Managing Risk

Carmichael, Barbara; Rubin, James R.

BC-0213 | Published December 23, 2007 | 30 pages. Case

Collection: Darden School of Business

This case traces UPS's first corporate sustainability report (CSR), "Operating in Unison," from its origins up to its publication in 2006. It is based on interviews with managers who championed and sh... Read More