Author Profile
San, Dee
Six Sigma at Academic Medical Hospital (B)
Landel, Robert D.; San, Dee; Altschuler, Debra
OM-1078 | Published September 28, 2003 | 3 pages. Case
Collection: Darden School of Business
This B case focuses on implementing and sustaining improvements designed by a Six Sigma team working in the ER department of an academic medical hospital. The team's Black Belt has decided to use stak... Read More
Six Sigma at Academic Medical Hospital (C)
OM-1079 | Published September 28, 2003 | 12 pages. Case
Collection: Darden School of Business
This case provides the presentation slides from the Six Sigma project focused on decreasing patient wait time in the ER of an academic medical hospital. The various phases and tools of Six Sigma are d... Read More
Six Sigma at Academic Medical Hospital (A)
OM-1058 | Published December 18, 2002 | 17 pages. Case
Collection: Darden School of Business
For 10 years, Academic Medical Hospital's chief of staff had struggled to decrease the amount of time patients spend waiting in the ER. Now the hospital has adopted the Six Sigma to streamline emergen... Read More