Using computer spreadsheets to track the finances for his restaurant—CC's Gourmet Kitchen—was one of Carl Coleman's least favorite things to do. This had been especially true at the end of each month since he opened. This evening in July 2010 was no different, as one figure in particular, the paltry $2,800 in profit, was characteristically depressing. "If I don't make some changes soon," Coleman said to himself, "I'm not going to be able to afford this."