Author Profile
West, June A.
Strategic Planning at the New York Botanical Garden
Liedtka, Jeanne M.; West, June A.; Gibbs, Shea; Telegdy, Fred; Seale, Kris
BP-0566 | Published August 22, 2023 | 16 pages. Case
Collection: Darden School of Business
This richly detailed case traces the formulation and implementation of strategic plans for the New York Botanical Garden (NYBG), and profiles the highly inclusive and original planning process NYBGs l... Read More
Corteva Agriscience: Seeding a New Company (A)
West, June A.; Simko, Paul J.; Maiden, Stephen E.; Soltis, Steve
BC-0295 | Published December 13, 2022 | 17 pages. Case
Collection: Darden School of Business
This case introduces Corteva Agriscience (Corteva) and its CEO, Jim Collins. Corteva was the corporate offspring of a 2015 merger between Dow and DuPont, two of the world’s largest chemical companies.... Read More
Corteva Agriscience: Seeding a New Company (B)
West, June A.; Simko, Paul J.; Maiden, Stephen E.; Soltis, Steve
BC-0296 | Published December 13, 2022 | 4 pages. Case
Collection: Darden School of Business
This case, a follow-up to “Corteva Agriscience: Seeding a New Company (A)” (UVA-BC-0295), provides an epilogue to the story of Jim Collins, CEO of Corteva Agriscience (Corteva), and a look at the ongo... Read More
United Voices: How Organizations Should Deliver Bad News
BC-0287 | Published November 16, 2022 | 6 pages. Technical Note
Collection: Darden School of Business
Leaders must know how to deliver bad news to employees and outside stakeholders. Whether an organization is responding to a complaint, communicating about a crisis situation, or notifying employees ab... Read More
Don't Be a Cat: Putting on Your Best Virtual Face
BC-0280 | Published June 21, 2022 | 6 pages. Technical Note
Collection: Darden School of Business
The COVID-19 pandemic forced many people out of the office and into work-from-home setups. Use of video conferencing platforms, especially Zoom, skyrocketed during 2020 as meetings, presentations, and... Read More
Corteva Agriscience: Communicating R & D Strategy to a Global Organization
West, June A.; Glinska, Gosia; Simko, Paul J.
BC-0275 | Published April 30, 2021 | 29 pages. Case
Collection: Darden School of Business
This case explores Corteva Agriscience’s (Corteva’s) research and development (R & D) organization, and the work of Wendy Srnic, global leader of Integrated Field Sciences (IFS); Kate Irvin, Corteva’s... Read More
ConocoPhillips Confronts a Crisis: What's the Message? (A)
West, June A.; Maiden, Stephen E.; Connery, Bruce; Soltis, Steve
S-0347 | Published March 25, 2021 | 18 pages. Case
Collection: Darden School of Business
This field-based case explores what happened when the COVID-19 pandemic hit the world's oil market. ConocoPhillips, a global leader in energy exploration and production, had withstood many oil pric... Read More
ConocoPhillips Confronts a Crisis: What's the Message? (B)
West, June A.; Maiden, Stephen E.; Connery, Bruce; Soltis, Steve
S-0348 | Published March 25, 2021 | 2 pages. Case
Collection: Darden School of Business
This case, a follow-up to "ConocoPhillips Confronts a Crisis: What's the Message? (A)" (UVA-S-0347), explores ConocoPhillips' ongoing struggle with the fallout from the COVID-19 pandemic. The company ... Read More
Digital Internal Communications: How Organizations Can Stay Connected Within
BC-0274 | Published November 03, 2020 | 14 pages. Technical Note
Collection: Darden School of Business
External corporate communications and the rapidly changing ways in which companies engage with their customers received a lot of attention between 2010 and 2020. With social media, online chats, blogs... Read More
To Honor and To Grow: Recommendations for the Enduring Family Business
ENT-0224 | Published July 16, 2019 | 10 pages. Technical Note
Collection: Darden School of Business
Family businesses are unique and complex; they have aspects and layers to them that are unlike any other organizations because at the root of family businesses' identities are the aspirations of both ... Read More
Pacific National Industries, Inc.
West, June A.; Haskins, Mark E.
G-0646 | Published April 18, 2019 | 4 pages. Case
Collection: Darden School of Business
Eric Walsh, newly promoted director of aviation for Pacific National Industries, Inc. (PNI), is one week away from having to make his very first presentation to the company's COO and CFO. PNI is one o... Read More
Leading Change: How Alaska Airlines Took Over an Industry Darling
BC-0268 | Published December 10, 2018 | 11 pages. Case
Collection: Darden School of Business
Alaska Airlines (Alaska) acquired the small but sleek and much beloved Virgin America (Virgin) at the end of 2016. Alaska's executives had to set a strategy to take all the good in Virgin, integrate i... Read More
Miles from Home: Transforming the Poorest, Most Expansive School Districts in New Mexico
BC-0266 | Published November 08, 2018 | 13 pages. Case
Collection: Darden School of Business
What specific actions can a school district take to spur dramatic improvement? This case details a partnership between the school board of one of the poorest-performing educational districts in New Me... Read More
Performance Management Systems: How Companies are Rethinking People Development
OB-1219 | Published June 29, 2018 | 8 pages. Technical Note
Collection: Darden School of Business
Business has become increasingly globalized, interconnected, and disrupted by the unceasing progress of technology. As markets span ever-larger geographical areas, the war for talent among companies c... Read More
Wells Fargo Circles the Wagons: Communicating during a Crisis
West, June A.; Craddock, Jenny
BC-0263 | Published July 12, 2017 | 22 pages. Case
Collection: Darden School of Business
In October 2016, Timothy Sloan, the newly appointed CEO of American banking giant Wells Fargo, faced a massive public-relations crisis. A few weeks earlier, a United States government agency had annou... Read More
Managing Teams from a Distance: Making the Most of Virtual Meetings
BC-0255 | Published December 11, 2014 | 9 pages. Technical Note
Collection: Darden School of Business
This technical note is a meta-analysis of some of the issues involving the management of virtual teams. Managing people who are geographically dispersed across time, space, and organizational boundari... Read More
Network Analysis: What Is It?
West, June A.; Kelley, Erin; Malouf, Sana
BC-0247 | Published January 22, 2013 | 5 pages. Technical Note
Collection: Darden School of Business
This technical note is used in Darden's first year "Business Communications" course. This technical note examines the organizational structure of the network and provides a brief introduction to netwo... Read More
Communicating in Organizations in the Digital Age
West, June A.; Ivanisov, Zakhar
BC-0243 | Published July 09, 2012 | 12 pages. Technical Note
Collection: Darden School of Business
Internal communication in organizations has been significantly changing under the influence of the latest advancements in the digital space. Recently published research suggests that the majority of c... Read More
Disruption, Transformation, Rebirth: Steel Production Ends in Bethlehem, Pennsylvania
West, June A.; Goldberg, Rebecca
BC-0226 | Published December 27, 2011 | 17 pages. Case
Collection: Darden School of Business
Bethlehem Steel quit making steel in 1995 in its Pennsylvania hometown. By 1998, it had shut down its coke furnaces and sold its last two steel-related businesses at the 1,800-acre Lehigh Valley compl... Read More
Teams: Harnessing the Driving Force for School Turnaround
West, June A.; Tucker, Pamela D.
BC-0214 | Published October 07, 2008 | 10 pages. Technical Note
Collection: Darden School of Business
Using quality circles and teams is fairly new to education? and is constrained by how schools are organized and a past emphasis on teacher autonomy. Can school leaders borrow from the business practic... Read More
MCI Communications Corp.: Capital Structure Theory (B)
West, June A.; Platten, Miriam; Lipson, Marc L.
F-1534 | Published November 14, 2007 | 2 pages. Case
Collection: Darden School of Business
After five months of a fairly relaxed work schedule, Katzu Mizuno found himself wrapped up in an intense analysis. A first-year associate at Lynch Investments, Mizuno had received a morning phone call... Read More
Managing Virtual Teams (A)
West, June A.; Kumar, Sameer; Kalla, Arya
BC-0210 | Published October 25, 2007 | 4 pages. Case
Collection: Darden School of Business
Karl Henderson was a senior manager at Metrionic Systems, a Santa Clara, California-based provider of networking solutions. During his time there, he had worked on and managed various cross-functional... Read More
Managing Virtual Teams (B)
West, June A.; Kumar, Sameer; Kalla, Arya
BC-0211 | Published October 14, 2007 | 2 pages. Case
Collection: Darden School of Business
In the follow-up to the A case (UVA-BC-0210), Karl Henderson has convened the first meeting of the virtual team at Metrionic Systems. Because of the time-zone differences, some members are meeting fro... Read More
Fingerhut's Price Strategy (B): Epilogue
E-0289 | Published May 24, 2006 | 3 pages. Case
Collection: Darden School of Business
This epilogue tells the story of Fingerhut when it was acquired by Federated Department Stores for $1.7 billion, at the height of the internet bubble. Federated was interested in Fingerhut's order ful... Read More
Leveraging Communication Audits during Postmerger Integration
West, June A.; Mayerick, Rebecca
BC-0185 | Published November 11, 2004 | 15 pages. Technical Note
Collection: Darden School of Business
This note discusses excellence in postmerger integration (PMI) communication, which results from applying many of the same principles that generate success in other forms of corporate communication. Read More
The Practitioner's Guide for Communications During Post-Merger Integration
West, June A.; Mayerick, Rebecca
BC-0186 | Published November 11, 2004 | 16 pages. Case
Collection: Darden School of Business
M&A experts view communications as the most important activity to manage during post-merger-integration (PMI efforts). Read More
Kellogg-Worthington Integration
West, June A.; Bourgeois, L. J. III
BP-0468 | Published April 18, 2003 | 2 pages. Case
Collection: Darden School of Business
The purpose of this case is to create a set of team-based workshop assignments for a full post-merger integration exercise for the Kellogg-Worthington merger. Assignment questions are grouped under St... Read More
Thinking Strategically About Communication
BC-0158 | Published October 23, 2001 | 5 pages. Technical Note
Collection: Darden School of Business
This note offers a four-step framework for writing business letters, reports, and proposals. It advises the writer to consider purpose, audience, channel, and message structure when drafting manageria... Read More
Breaking the News: How to Communicate a Merger to Employees
West, June A.; Bourgeois, L. J. III; Yemen, Gerry
BC-0180 | Published January 30, 2001 | 8 pages. Technical Note
Collection: Darden School of Business
The mere mention of the term "merger and acquisition" (M&A) can send messages of misinformation or half-truths. Clarity about motives and intent, as well as timing the release of information during a ... Read More
InterExchange—Communicating Across Functional Boundaries
West, June A.; Wieme, Kelly M.; Yemen, Gerry
BC-0138 | Published November 18, 1999 | 9 pages. Case
Collection: Darden School of Business
Katherine Mason is a program officer at InterExchange, a firm that administers academic-exchange programs with the former Soviet Union. After returning from an extended period of time in three of the ... Read More
Fingerhut's Price Strategy
West, June A.; Mead, Jenny; Kalsow, Gretchen A.; Fennel, Lee
E-0151 | Published August 05, 1999 | 17 pages. Case
Collection: Darden School of Business
Fingerhut, based in Minnetonka, Minnesota, is a direct-marketing company that sells a smorgasbord of consumer goods through an array of specially targeted catalogs. In November 1996, an article in the... Read More